REFUND POLICY

At Bebe's Deluxe Dwellings, we believe in providing our esteemed customers with the utmost satisfaction when it comes to our high-quality contemporary furniture for modern or minimalist individuals. However, we understand that there may be instances where a return or refund is necessary. Please read our refund policy carefully to understand the terms and conditions.

30-Day Return Policy:

Our return policy allows you to request a return within 30 days of receiving your item. To be eligible for a return, the item must be in the same pristine condition as when you received it. It should be unworn, unused, and in its original packaging. Additionally, please ensure that all tags are intact and that you have the receipt or proof of purchase.

Initiating a Return:

If you wish to initiate a return, please contact us at lucioussully@gmail.com. Our dedicated team will guide you through the process and provide you with a return shipping label. Please note that returns must be sent to the address provided by our team. Items sent back without prior authorization will not be accepted.

Damages and Issues:

Upon receiving your order, we kindly request that you inspect the items for any defects, damages, or if you have received the wrong item. If you encounter any such issues, please contact us immediately. Our team will assess the situation and take appropriate measures to rectify the problem.

Exceptions and Non-Returnable Items:

While we strive to accommodate all returns, there are certain items that cannot be returned. This includes perishable goods, custom products, and personal care goods. Additionally, we cannot accept returns for hazardous materials, flammable liquids, or gases. If you have any concerns about the eligibility of your item for return, please reach out to us for clarification.

Exchanges:

If you wish to exchange an item, the quickest way is to initiate a return and make a separate purchase for the desired item once the return is accepted. This ensures a seamless process and allows you to get the item you desire without delay.

European Union 14-Day Cooling Off Period:

If your merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days, without any justification. The same conditions apply as mentioned earlier, including the item being in its original condition, with tags, and accompanied by the receipt or proof of purchase.

Refunds:

Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be automatically processed to your original payment method within 10 business days. Please keep in mind that the processing time may vary depending on your bank or credit card company. If more than 15 business days have passed since the approval of your return, please contact us at lucioussully@gmail.com for further assistance.

Should you have any questions or concerns regarding our refund policy, please do not hesitate to reach out to us. We are here to ensure that your experience with Bebe's Deluxe Dwellings is nothing short of exceptional.